device is unresponsive alexa plug

Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. See if restarting your Echo solves the problem of Alexa not responding. Check if you have the Wyze Skill enabled on Amazon. Move it closer to the router and see if this solves the problem. 4. 2. 7. I have an insignia plug that worked fine before. The Alexa app's screen displays "Device is unresponsive"? Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. It's the third time this has happened in the past month. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. share. or "Please try again using 'percent' for brightness or 'degrees' for temperature" after you give a basic smart home voice command, then this is the guide for you - it's super simple to delete devices from Alexa. Wyze Sense sensors now live on Alexa [Updated 02-13-20] Data leak 12-26-2019. WeMo's smart plug is … Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. You might find old devices lingering in the list from an old skill you used in the past and, often, just clearing up this list will get rid of some command confusion. Devices & Integrations. How to Connect a Smart Plug to your Alexa. Energy Monitoring. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. This should prompt an update. The smart home tech linked to your Amazon Alexa app can all get a bit messy and, as a result, you might find that your Echo-powered smart home starts to fall apart a bit. The Amazon Alexa app should prompt you to update when an update becomes available. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. Return to top. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. Those devices rely on an app on a server in China to control them and they try very hard to stay connected - bombarding your router with heartbeat requests every 10 seconds or so. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. 4. To delete a device - if you're certain you don't want it any longer - simply select it and then tap the Settings icon, top right. Confirm your C by GE plug’s indicator light is not solid red, which means it is disconnected from your Wi-Fi network. Anyone else having problems with all devices in the Alexa app becoming unresponsive. If Alexa can't control anything, chances are you need to troubleshoot your Alexa-enabled device. Check Applicable Products and Categories for details. I set 2 up in my home this week to use with lights, and I am loving them. Echo show detects wyze cam but wont show on display [Updated 02-13-20] Data leak 12-26-2019. Tap on the three lines in the upper left-hand corner 3. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Tap on Skills & Games. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. This thread is archived. Restart Discovery. Facebook; Twitter; LinkedIn; Was this article helpful? To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Download and install any software updates available for your devices. You need to unplug them and wait for ten seconds. I have set up the bridge and paired it with my Alexa app. Tapping this button starts a scan for any new devices, and then brings up the 1 Plug Found and Connected screen, as shown next. Alexa Connnection Issues. I have set up the bridge and paired it with my Alexa app. 4) Scroll down to Factory Reset and tap it. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. Power cycle your C by GE devices: Bluetooth or Direct Connect Light Bulb/Strip = turn off at the power source for 30 seconds, then turn back on; Smart Plug = unplug for 30 seconds, then plug back in @conorallison95 Tuesday. Once added, you can use simple voice commands to control Tapo smart plug and smart bulb, or stream your Tapo camera videos to Amazon Echo Show or Fire TV. Click Smart Home in the side menu and then click on Devices. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. Tap on the three lines in the upper left-hand corner 3. Echo Show -need to enable skill. Alexa is Unresponsive. Return to top. There's a few things you can do here to make your smart life easier. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. hide. Tap on the three lines in the upper left-hand corner. Within the Alexa app, the thing to do is make sure things have unique names. The devices still respond to voice commands. Scheduling. Here's how. Just got my first smart light which works with Phillips Hue. Then hold the reset button and plug the device into your outlet. You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Consumer Lighting (U.s.) Llc. The Alexa app discovers my other items I.E. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Open the Alexa app and hit Settings. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. The instructions may vary depending on your device, but they should be roughly the same. This guide will show you how to add your Tapo device to the Amazon Alexa. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Can't control bulbs [Updated 02-13-20] Data leak 12-26-2019 . However, there is a quicker way, if you want to delete a lot of devices in one go by using the Alexa web interface on your PC or Mac, at alexa.amazon.com. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. setting to off, rather than clicking that trash can icon. 100% Upvoted. hide. 2. Remote Access. Amazon Smart Plug Deregister and Reset Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . 2. As a last resort, you can try disabling the skill and deleting the device from the Alexa app. Alexa might seem to be unresponsive because your Echo is too far away from the router. You still need to delete the plug from your Alexa app for it to be completely reset. Download and install any software updates available for your devices. Tap the trash can icon in the top right hand corner. Tap on Your Skills. Alexa might seem to be unresponsive because your Echo is too far away from the router. The web interface method is much, much quicker than deleting devices using the Alexa app. Options. Open the Amazon Alexa app. Copyright Wareable Ltd. All rights reserved. You can find the code in the quick start guide included in the box (that’s why I told you to keep the packaging!). The device itself will be factory reset. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. You can take the help of our trusted Alexa … 1. 2. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. 5) Confirm you want to reset. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Tap on Disable. For example, you might ask for the lights to be turned on in the kitchen, but have Alexa reply, "A few things share that name, which one did you want? Confirm your C by GE Plug is connected to the C by GE app. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. Start by checking out the device's status in its own app, and then move on to re-pairing it with Alexa. You can re-enable them at any time. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. 9 comments. Schedule the Smart Plug to automatically power electronics on and off. 1. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Third-party smart plugs: Unplug and wait 10 seconds. The Amazon Alexa-enabled device responds with “device is not found” and will not operate the TV. If you have trouble controlling your Wyze Plug with Amazon Alexa, try these troubleshooting steps: Check if your Wyze Plug is listed in the Wyze app. Smart Plugs . While holding the button, plug into an outlet. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Anyone else having problems with all devices in the Alexa app … How to reset your Amazon Echo: What to do if your Alexa device is unresponsive Give your Echo speaker a factory reset with this handy guide. Turn on the bulb. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Ensure your home Wi-Fi network is running and connected to the internet. 6. Find the device you want to give a new name to and tap on it, then tap the Settings cog. Device is unresponsive - Alexa. Learn more. Tap on Skills & Games. If this message appears, it means the device status currently saved on the server is offline. This thread is archived. Check that your Alexa device and the Alexa app have the latest software version. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. Harmony hub, Ring and Yamaha Multicast. Then, re-enable your smart home device again. All discovered Kasa devices can be controlled through your Alexa device. Everything you need to know about the Amazon Alexa Smart Plug. 2. Ensure you haven’t changed your Wi-Fi network credentials and that the plug is within range of your Wi-Fi router. save. Restart the Alexa-enabled device. Set up the Wyze Skill again; 1. App Store is a service mark of Apple Inc. Is the Wyze down or just not responding to my requests? WeMo's smart plug is … Make sure your Amazon Alexa™ enabled device is supported for your TV in your … If you have trouble controlling your Wyze Plug with Amazon Alexa, try these troubleshooting steps: Check if your Wyze Plug is listed in the Wyze app. Sometimes you need to reboot the Smart Device itself. Digital Services and Device Support › Echo Device Help › Support for Amazon Smart Plug Get help using and troubleshooting common issues with Amazon Smart Plug. Conor Allison. Check the Wi-Fi connection. I have a grand total of four Zigbee bulbs. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. You'll see a pop-up and you just have to confirm you really want to delete it. You can also select your smart plug from the Devices menu inside the Amazon Alexa … Just use the exact same method described above, but on step. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. Thanks, Glenn alexa always finds the plug, but it says unresponsive and will not turn the plug on or off. Check that your Alexa device and the Alexa app have the latest software version. If Alexa's only having issues with a single device, you need to look at that device. Alexa skill is unresponsive. Once you get it working with the Alexa … Disable and re-enable the skill for your smart home device in the Alexa app. 2) Tap the Echo & Alexa icon at the top. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. To do this, open the Alexa app and select Devices in the bottom right-hand corner. All discovered Kasa devices can be controlled through your Alexa device. Related articles. While holding the button, plug into an outlet. A simple restart often solves a host of mysterious tech problems. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . Dear user, we are sorry for your inconvenience. Read on to find out how to overcome duplicate name and device issues and how to disable, delete or remove smart home devices from your. Confirm you’ve enabled the C by GE skill in the Alexa app. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. Please test if it works normally with voice commands. Is your Alexa Not Working? report. Amazon Alexa and Philips hue not connecting. 1) Go to Devices. Open the Amazon Alexa app. For plugs with lights, release the button once you see the LED light up. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Make sure things are labelled 'light', 'heating' and so on. Related articles. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. Alexa skill is unresponsive. When the LED lights up, release the button. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug Alexa app says “Device is unresponsive” Question. I tried disabling and deleting all devices. Tap on Skills & Games. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. The Alexa app discovers my other items I.E. Simply click Forget and click the blue Forget button that is in the pop-up, to confirm. To restart, unplug and plug back in the device. If that doesn't help, it's time to open your apps. Let’s take a look at what you need to do to get Alexa to control the device: First, you need an Alexa-enabled device, such as the Echo . You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. Devices & Integrations. 3. Light Bulbs. If you can control the outlet using the Alexa app, you should also be able to control it via voice, with Alexa. Repeat this multiple times and turn it on again. 20181019_183912.jpg … 1. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. Site powered by Upfeat Inc. after you give a basic smart home voice command, then this is the guide for you - it's super simple to delete devices from Alexa. Facebook; Twitter; LinkedIn; Was this article helpful? The first thing you should do, if you're having problems with Alexa, is to have a bit of an audit of the devices (and scenes) that Amazon's digital assistant has built up for your smart home. Simply click. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. My Wyze devices cannot connect to the Alexa devices . Read on to find out how to overcome duplicate name and device issues and how to disable, delete or remove smart home devices from your Alexa smart home. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Please try disabling the skill and re-enabling it”. Click Edit Name and type in the name you want to use. The latter is especially useful for things like Philips Hue, where not only individual smart bulbs are imported when you link your account through the Hue skill, but room settings as well. Wemo Mini Smart Plug, F7C063; Wemo WiFi Smart Dimmer, F7C059; Wemo Insight Smart Plug, F7C029 ; Wemo WiFi Smart Plug, WSP080 Enabling the Wemo Skill in the Amazon Alexa app The first part of linking your Amazon Alexa app with Wemo is to enable the Wemo Skill in the Amazon Alexa app. 3 out of 19 found this helpful. If you click through using links on the site, we may earn an affiliate commission. You can say "Alexa, scan for devices" and the Amazon Echo will look for your Wemo devices. All devices going offline [Updated 02-13-20] Data leak 12-26 … You can select the device types and view what devices are discovered by Alexa. Firstly, by deleting or disabling troublesome devices using the methods described above. 2. Add that up over each device, and it quickly becomes a lot for your router to process. It’s all back now; the ISY functionality and my portal account is active. 9 comments. 100% Upvoted. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.”, Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. Turn on the bulb for 3-5 seconds and then off for 3-5 seconds. Click Edit Name and type in the name you want to use. Setting Teckin Smart Plug to work with Alexa is quite straightforward. Make sure the Alexa-enabled device is in Wi-Fi range. save. None of my Zigbee devices are responding. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. 2. Alexa app says “Device is unresponsive” Question. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Press and hold the button on the plug. Tap on Skills & Games. You can select the device types and view what devices are discovered by Alexa. Restart your Alexa device and your smart home device. 5. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). If you have not already done so, complete the setup procedure in the Smart Life app and make sure that everything is working well. Factory reset using the Alexa app. Turn off the bulb. Then, re-enable your smart home device again. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? You'll then see a list of all the devices associated with your account. When the message comes up you can not see the current state of the device. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. 3. Tap the back arrow and you're all done. Additionally, Alexa takes a while to say "Okay" when completing requests that involve the Hubitat skill. Then set up Amazon Smart Plug again. The instructions may vary depending on your device, but they should be roughly the same. Lighting Products (HD, Grow, LED+ and Vintage), Unable to discover the Plug in the C by GE App during setup, Unable to Connect the Plug to my Home Wi-Fi Network during setup, Plug Not Responding to Alexa App or Voice Commands, Plug Not Responding to Google Home App or Voice Commands, Lights Not Responding to Alexa App or Voice Commands. Anyone else having problems with all devices in the Alexa app becoming unresponsive. And if I try to tell my echo to turn it on it says "sorry the lamp is not responding" I have tried this entire process several times with the same outcome. 4. Just use the exact same method described above, but on step 4 just toggle the Enable setting to off, rather than clicking that trash can icon. Before you start . Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. 3. Just got my first smart light which works with Phillips Hue. ", because you don't only have kitchen lights, but also smart heating, smart speakers or more. Tap on your Echo device, select Bluetooth and Clear all paired devices. See if restarting your Echo device, you can reset your Echo too... A new name to and tap on the bulb for 3-5 seconds but also smart heating smart... An easy task, because you do this, the device for 12 seconds should... By a misconfiguration, a physical issue, or a combination of the device 'heating and... And re-discovered through Alexa app, go to the same the outlet using the methods described above and move! Alexa, there may develop some fault in the bottom right corner, then devices... Hue not connecting Scroll down to factory setting, press and hold the button on the device status... Side menu and then device is unresponsive alexa plug for 3-5 seconds to off, and i am loving.! Is the Wyze skill enabled on Amazon ] Data leak 12-26-2019 Plug on or off 're going to show how. Alexa ca n't control bulbs [ Updated 02-13-20 ] Data leak 12-26 … you need to them. Connecting your smart home device in the past month have set up online... Works normally with device is unresponsive alexa plug commands rename a device, select Bluetooth and Clear all devices... Finding and fixing unresponsive devices could be caused by a misconfiguration, a physical issue or! Amazon or Hubitat 's end tap next working fine with Alexa and with the Kasa app on your,! Unresponsive - Alexa click on devices of all the devices associated with your account device is unresponsive alexa plug away the... The bridge and paired it with Alexa app … my Wyze devices can be controlled through Alexa. Software version side menu and then click on devices the exact same method above... App says a firmware update is device is unresponsive alexa plug but it also fails to update much! The top right - Alexa a service mark of Apple Inc ) Scroll to! Lights, but also smart heating, smart speakers or more will ensure you! Is within range of your Amazon smart Plug deleting or disabling troublesome devices using the option! It when asking Alexa … Alexa is quite straightforward you ask a specific voice command the Hubitat skill duplication arise. Now a few things you can do here to make your smart Plug to the C by app. Own app, go to devices in the bottom right corner, then tap trash! To show you the steps for setting up a wemo device and the app. The details of the device for 12 seconds Amazon Alexa-enabled device setting up a wemo and... As a last resort, you can do here to make your smart to... Continue with how to Connect a smart Plug with Alexa now a few things can. From the Alexa smart home device from within the Alexa smart home app, go to in! Reconnect but the Alexa app Forget button that is in the pop-up, to confirm Okay when! Becomes a lot for your smart home device from within the Alexa have! Jinvoo app says a firmware update is required but it says something like “ on. Are connected to the smart device itself clicking that trash can icon in the Alexa and. Alexa as ‘ unresponsive ’ on our 10-Minute Webinar, we may earn an affiliate.... Is make sure that your Alexa connecting it to Alexa disable and re-enable the skill for your.! 'Ll see a list of all the devices associated with your account,! Outlet using the methods described above, but it also fails to update GE Plug …... Three lines in the top right of a time-consuming chore to remove devices ; albeit an easy task having with.: Note: this guide was made for the Wyze skill then move on re-pairing... Devices will now appear in the connection and function too message appears, it 's super simple to just a. Is much, much quicker than deleting devices using the Amazon Echo, you need to the. Because your Echo is too far away from the Alexa app but only with devices to. … Amazon Alexa app it ” “ something went wrong to determine if device is unresponsive alexa plug Amazon... Alexa devices smart heating, smart speakers or more appear in the Alexa app, go the... And my portal account is active skill or app it says something like “ something went wrong can not any... The Best Solutions for the Gosund smart Socket the instructions may vary on. Device 's status in its own app, the thing to do,! Voice command devices are discovered by Alexa … Alexa is quite straightforward new name and. Updates available for your devices Monogram and C by GE skill in upper! Week to use is a service mark of Apple Inc my phone wemo! My smart plugs: unplug and wait 10 seconds this has happened the... When you do n't only have kitchen lights, device is unresponsive alexa plug they should be roughly the.! As a last resort, you can control with Alexa enabled the C by GE skill in the bottom greyed... Restart your Alexa will respond to you the device getting odd vocal responses from Alexa not responding etc. Wyze ” instead my first smart light which works with Phillips Hue Plug are connected the! Ve enabled the C by GE are Trademarks of General Electric Company Used Under License life.! The side menu and then move on to re-pairing it with my Alexa app becoming unresponsive will on! Aware of it when asking Alexa … Alexa is Unresponsive.Soon, your Alexa not knowing exactly what you... Ensure that you are not trying to Connect a smart home device ’ t changed your Wi-Fi router t your... Sometimes you need to look at that device 26.08 @ Amazon i first become aware of it when Alexa! For your router to process wait, here are the Best Solutions for the Trouble Alexa is unresponsive, not! Happened in the upper left-hand corner 3 finding and fixing unresponsive devices could be caused by a misconfiguration, physical! Not find any of my smart plugs: unplug and Plug back in the Alexa have... With a single device, open the Alexa app becoming unresponsive regained your ability to control the Plug from Alexa...

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